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Mitel Digital Endpoints
Mitel Superset™ 4015

The Mitel Superset 4015 is ideal for users who require access to feature-rich telephony. The Superset 4015 provides users with information about incoming calls as well as a wide array of call handling features. The Superset 4015 is ideal for technical support staff, office workers, sales agents, customer service departments and more.

Mitel Superset 4015 provides:

  • 20 character digital display screen for displaying caller ID, call status and programming options
  • On-hook dial
  • SuperKey programming for easy access to PBX telephone system features
  • 7 programmable keys with LED indicators
  • Limited Automatic Call Distribution (ACD) functionality
  • Speed calling
  • Placing calls on hold
  • Transferring calls
  • Setting up conference calls
Mitel Superset™ 4025

The Mitel Superset 4025 is ideal for users who require feature-rich telephony functions that can be modified to match their constantly changing needs or resource-intensive daily tasks. The Superset 4025 is designed to meet the needs of managers who are often travelling, away from their desk or participating in conference calls. Contact center agents also benefit from the Superset 4025 advanced feature set, providing them with advanced call control in response to incoming calls.

Mitel Superset 4025 provides:

  • Speaker phone
  • Handsfree operation (half duplex)
  • 20-character backlit display
  • Context-sensitive softkeys for feature-set customization
  • Off-hook voice announce
  • 14 programmable keys with LED indicators
  • Supports Automatic Call Distribution (ACD) agent and supervisor functionality
  • Supports firmware download
  • SuperKey programming for easy access to PBX telephone system features function keys
Mitel Superconsole® 1000 Attendant Console

Mitel's console family ranges from entry-level to the highly advanced, including a Microsoft Windows-based PC attendant console that supports point-and-click call handling, built-in directory and full PC screen display of key call handling information. They are available as standalone consoles or integrated PC-based console applications.

SUPERCONSOLE 1000
Mitel Superconsole 1000 attendant consoles are feature-rich and user friendly.  The intuitive user interface and ergonomic design allow operators to efficiently handle calls and answer the front desk and customer service needs of any business.

The Superconsole 1000 is a practical, multi-use console for Mitel SX-200 and SX-2000 PBX business telephone systems. It can be used as an attendant console, a sub-attendant position for departments or workgroups, and as a back-up answering position.

Features

  • High visibility, adjustable 4-line x 80 character backlit display
  • Ergonomic handset and compact footprint
  • Two integrated headset/handset jacks
  • Combination of softkeys and fixed function keys including up to 9 line keys with descriptive labels
  • Programmable macro keys for automating frequent multi-keystroke attendant operations including     transferring calls to voice mail and canceling accidental releases to wrong extensions
  • Eight call hold positions
  • Direct connection of the PKM 48, eliminating the need for the second DNIC port for the DSS/BLF unit
  • Access to integrated Mitel hospitality functionality including room status and automatic wake-up call
  • Can be used as a maintenance console for troubleshooting, report generation, traffic measurement
Mitel Superset™ 4000 Programmable Key Expansion Modules

Expand Superset telephone and console functionality with expansion modules.

Expansion Modules
Adding 12, 48 or even 96 more programmable keys to the Mitel Superset 4000 series telephone sets and consoles is simple with the Superset programmable key module and interface module. The interface module also allows for the simultaneous connection and use of a compatible Superset 4000 series telephone and an analog telephone or other device on a single DNIC port, saving valuable system ports for future expansion or alternate use.
Mitel Model 8560

This powerful phone features a six-line by 16-character, alphanumeric (LCD) with menu-driven soft keys, which act as a built in user guide to lead you through system features and capabilities.

  • Six-line x 16-character alphanumeric Liquid Crystal Display (LCD) with eight, menu-driven soft key prompting
  • Enables the programming of feature keys such as: answer call, place a conference call, transfer call, hold, redial and much more
  • Allows you to answer intercom and outside calls in hands-free mode
  • Store up to 10 personal speed dial numbers and associated names
  • Easily customize Do-Not-Disturb (DND) messages such as “In a meeting until 2:00,” “Leave a message” or “On Vacation ‘Til”
  • Provides up to eight levels of volume for speaker, ringers and handset
  • Performs a self-test to check all keys, lamps and LCD
  • Optional PC Data Port Module (PCDPM) provides a serial port connection for a DSS/BLF unit, PC/output device or Computer Telephony applications requiring a desktop OAI connection
  • Optional Modem Data Port Module connects to the PCDPM and provides an analog phone adapter
Mitel Model 8520

The Inter-Tel Model 8520 incorporates a two-line by 16-character LCD to provide the information you need for enhanced productivity. With programmable keys, you can customize your endpoint to match your work style—maximizing your efficiency.

  • Includes two-line x 16-character alphanumeric Liquid Crystal Display (LCD)
  • Enables the programming of feature keys
  • Allows you to answer intercom and outside calls in hands-free mode
  • Provides up to eight levels of volume for speaker, ringers and handset
  • Performs a self-test to check all keys, lamps and LCD
  • Optional PC Data Port Module (PCDPM) provides a serial port connection for a DSS/BLF unit, PC/output device or Computer Telephony applications requiring a desktop OAI connection
  • Optional Modem Data Port Module connects to the PCDPM and provides an analog phone adapter
Mitel Model 8500

This cost-effective phone combines important features and ease-of use, delivering powerful functionality, flexibility and affordability.

  • Allows users to dial while their handset is “on hook”
  • Answer intercom calls without picking up the handset
  • Enables the programming of feature keys
  • Provides red and green lamps to indicate a call is active, ringing or holding
  • Allows you to perform a self-test to check all keys, lamps and Liquid Crystal Display (LCD)
  • Reversible base plate for wall mounting
Mitel Model 8450

The Inter-Tel Model 8450 is a Direct Station Select/Busy Lamp Field (DSS/BLF) expansion module that connects to Inter-Tel Models 8560 and 8520 digital display phones for one-button access to 50 additional extensions and other features or resources.

  • Connects to Model 8560 and Model 8520 digital display phones for one-button access additional extension numbers, features and resources.
  • Provides single-button access to 50 extension numbers, hunt group pilot numbers, trunks or trunk groups and/or feature codes
  • A single Model 8560 or Model 8520 digital phone can be equipped with up to four 8450 units, increasing your capacity to as many as 200 programmable buttons.
  • LED (Light Emitting Diode) lamps indicate whether associates are available or unavailable

Button Assignment Options:

  • Call Key – Answers ringing and holding outside calls, up to 10 Call Keys can be designated in each key map
  • DSS/BLF Key – Provides one-key dialing of extension numbers; the lamp shows the status of the associated station or hunt group
  • Feature Key – Accommodates one-button dialing of feature codes; can be quickly programmed to turn features on and off with the touch of a button
  • Forward Key – Used for the call forwarding feature
  • Hunt Group Key – Used for one-button dialing of hunt group pilot numbers to search through a designated group of stations until finding one which is available
  • Programmable Key – Provides personalized feature code dialing at individual stations
  • Speed Dial Key – Allows one-button dialing of up to 10 extensions or outside numbers
Mitel Model 8416

Perfect for small office attendants or anyone who requires additional, programmable buttons, the Inter-Tel Model 8416 Mini-DSS expansion module connects to Inter-Tel Models 8520 and 8560 display phones, adding 16 user-programmable buttons.

  • Connects to Model 8520 and Model 8560 display phones
  • Allows you to program up to 16 keys as DSS/BLF keys, features or secondary extension keys
  • Light Emitting Diode (LED) lamps indicate whether your associates are available or on the phone
  • Enables quick assess to calls ringing or holding at another station, by programming keys as secondary extensions
  • Provides one-touch access to your favorite feature codes