Celebrating 20-Years of Excellent Customer Service

E.C.S. Has the Solutions for Manufacturing
Global competition is challenging manufacturers to accelerate their design and production cycles, manage extended supply and distribution chains more efficiently, and adapt more quickly in response to market fluctuations—all while increasing operational efficiency and reducing total costs.

As businesses grow and expand into multiple facilities, E.C.S. knows that the need to stay connected to each other is of utmost importance. Knowing that, E.C.S. can network facilities together to reduce costs and simplify communications. Networking also enables employees to access information, application and communication tools anytime, anywhere, and instantly connect with suppliers and customers. Whether it is a one to one meeting or a large group E.C.S. can provide the tools to have audio or video conferencing.

To help stay connected E.C.S.’s products can also allow for workers to go mobile. When employees need to visit customers but still receive e-mail and important information all they need to take is their BlackBerry smartphone and they have it.
"ECS provided economical phone system suggestions, great technical support, and a turn key installation so that we can continue to focus on our business." - Leland Brake, DuBois, PA
Mitel Solutions
BlackBerry Solutions
  • Anywhere/Anytime Information and Communications: With Mitel wireless solutions and industrial-grade devices, data, applications and communications tools are always accessible.
  • Faster, More Coordinated Responses: Teams can converge instantly via voice- and videoconferencing to resolve issues and stay synchronized.
  • Better Access to Information: Critical information can be screen-popped to purchasing, sales and support teams, so they can make more informed decisions and provide personalized service.
  • Increased Efficiency, Lower Costs: More efficient call routing and automated services (information access, ordering, etc.) improve efficiency while reducing staffing requirements.
  • Increased Communications Oversight: Real-time and historical reporting tools empower administrators to monitor performance and drive continual improvement.
  • Comprehensive Solutions: Mitel has extensive experience optimizing communications for manufacturers, and provides complete support, from initial system assessment and design, to implementation and ongoing management.
  • Your world of manufacturing is filled with intense competitors, demanding suppliers and customers, plus limited resources. How do you stay ahead of the game when things are moving so quickly? BlackBerry® Business Solutions allows you to stay competitive in today’s fast-paced market by:
  • Improved productivity and increased revenues
  • Enhanced customer, dealer and wholesaler relationships
  • Streamlined operations and decreased production costs
  • Instant access to Supply Chain Management (SCM), Sales Force Automation (SFA) and other tools
  • Mobile Sales Force Productivity: Your sales force needs to spend more time being mobile rather than stuck at the office. BlackBerry solutions allow you to maximize your mobile sales force productivity by providing access to account information, sales pipelines, order placement and more — all without powering up their laptop. While visiting customers, your sales force can instantly pull up information about outstanding jobs, delivery status, order history, sales programs and more.