IP Telephones
Mitel 5304 IP Phone

Mitel 5304 IP Phone
Mitel 5304 IP Phone is a cost-effective entry-level display phone that provides access to the features and applications enabled by Mitel IP-based IP communications platforms. This two-line, dual-port IP phone with a 40-character backlit display supports both SIP and MiNet protocols and works behind the Mitel 3300 and Mitel SX-200 IP Communications Platforms (ICP). It is specifically suited to be deployed in areas where a small footprint is required: cruise ship cabins, hotel guest room phones, university dorms, classrooms or beside a cash register in the retail environment
Mitel 5304 IP Phone features:
•Two x 20 backlit display (with auto-dimming)
•Two lines with LED indication: one prime line and one programmable key with LED
•Eight programmable keys: speed dials, features access codes, paging, conferencing, voicemail access etc.
•Paging & page receive capability
•Direct page & group page support
•Dual-mode: MiNet and SIP support
•Incoming call visual indication
•Message waiting indication
•Adjustable volume / ringing controls
•Wall-mountable (optional)
•Multiple powering options (802.3af compliant)
•ADA-compliant (HAC handset)
•Small footprint (26.5 cm x 10cm or 10.5” x 4”)
•Designed for power conservation: reduces power consumption for overall energy savings
Mitel 5312 IP Phone

Mitel 5312 IP Phone
The dual-mode Mitel 5312 IP Phone is a full-duplex handsfree speakerphone with multi-line backlit display and programmable feature keys. It provides intuitive user access to more sophisticated call handling and converged applications supported by the Mitel’s IP communications platforms. It is easily personalized with programmable keys or with a browser-based desktop configuration tool.
The 5312 IP Phone provides IP functionality with the ease and familiarity of a traditional business phone. Being user-friendly, it features easy-to-use programming tools for feature set customization and a 40-character white, backlit graphics display. It is an ideal choice for users - such as teleworkers, ACD agents, technical support staff, office workers, sales and customer service departments - who need access to sophisticated features.
When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced, the 5312 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs and ultimately improved business process integration.
Mitel 5312 IP Phone features:
•Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
•Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
•Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
•Browser-based desktop user tool programming for easy access to telephone system features
•Handsfree speakerphone operation (full duplex)
•Speed calling
•Call forward
•Call hold (place/retrieve)
•Call transfer
•Last number redial
•Do not disturb
•On-hook dial
•Off-hook voice announce and handsfree answerback
•Page send/receive
•Voicemail access – large message waiting lamp
•Conference call setup
•Hearing aid compatible handset
•Dedicated headset jack
•Customizable center panel
•Automatic call distribution (ACD) agent support
•Chinese characters support
•Dual mode: MiNet and SIP support
•Phonebook support on Mitel 3300 IP Communications Platform (ICP)
•Mitel Teleworker Solution support
•Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
•UC Express and UC Advanced support
•Two-position, 35-degree tilting stand for better viewing angle
•Wall-mountable
•Multiple powering options (802.3af-compliant)
•Backwards compatible with previous system platform releases
•Designed for power conservation: reduces power consumption for overall energy savings
Mitel 5320 IP Phone

Mitel 5320 IP Phone
The Mitel 5320 IP Phone is an economical, entry-level, self-labeling enterprise phone that is specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user desktop. This includes unified communications, speech recognition, PC integration, contact center, and remote voice and data applications. The 5320 IP Phone demonstrates Mitel’s commitment to ease of use and enhanced user value, while delivering innovative features and applications. It is ideal for enterprise executives, managers, and employees, and can be used as an ACD agent, a supervisor phone, or a teleworker phone. Administrators will appreciate the ability to easily manage users though remote programming, eliminating the need for any paper labels, and thereby reducing installation and ongoing operational costs.
Mitel 5320 IP Phone features:
•Large graphics display (160 pixels × 320 pixels)
•Eight programmable, one-touch, multi-function, self-labeling keys (for speed dialing, line appearances, and feature access)
•HTML Desktop Toolkit included for applications development
•Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
•12 fixed function keys: menu, hold, message, speaker, mute, transfer / conference, redial, cancel, volume / ringing / contrast up and down, previous page, next page
•Three context-sensitive softkeys for intuitive feature access
•Mitel Unified Communicator® (UC) Express and Mitel Unified Communicator® (UC) Advanced support
•Mitel 5300 Intelligent Directory support
•Browser-based Desktop User Tool for easier user programming and key labeling
•Dual Mode: supports Mitel IP (MiNET) and SIP protocols
•Handsfree speakerphone operation (full duplex)
•Dual port IP phone (10 / 100 Mb integrated Ethernet switch)
•Support for Mitel Teleworker Solution, Automatic Call Distribution (ACD) agent and supervisor hot desking, resiliency, Mitel Unified Communicator® (UC) Mobile, and Mitel Dynamic Extension
•Designed for power conservation: reduces power consumption for overall energy savings
•Supported on both Mitel Communications Director (MCD) Release 4.0 SP1 or later and Mitel 5000 Communications Processor (CP) Release 3.2 or later
•... plus many more features and capabilities
Mitel 5324 IP Phone

Mitel 5324 IP Phone
The dual mode Mitel 5324 IP Phone is a feature-rich, multi-line IP speakerphone with full duplex handsfree operation. It is geared toward users who must change their telephone feature set to match their changing needs. This includes managers, professionals and teleworkers as well as contact center or help-desk agents. With the 5324 IP Phone, users get superb call handling as well as user-programmable access to advanced voice communications, IP-based applications and services. The 5324 IP Phone supports a full lineup of IP peripherals such as programmable key modules (PKMs), conference units and line interface modules for even greater access to IP applications right at the user’s desktop.
The 5324 IP Phone is specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user’s desktop. This includes unified communications, speech recognition, PC integration, contact center, and remote voice and data applications. An enterprise-class phone, the 5324 IP Phone has a white 40-character backlit graphics display, 24 programmable keys, eight telephony function keys and three context-sensitive softkeys for feature customization.
When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced, the 5324 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs and ultimately improved business process integration.
Mitel 5324 IP Phone features:
•Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming•24 programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
•Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
•Browser-based desktop user tool programming for easy access to telephone system features
•Handsfree speakerphone operation (full duplex)
•Speed calling
•Call forward
•Call hold (place/retrieve)
•Call transfer
•Last number redial
•Do not disturb
•On-hook dial
•Off-hook voice announce and handsfree answerback
•Page send/receive
•Voicemail access – large message waiting lamp
•Conference call setup
•Hearing aid compatible handset
•Dedicated headset jack
•Customizable center panel
•Automatic call distribution (ACD) agent support
•Chinese characters support
•Dual mode: MiNet and SIP support
•Phonebook support on Mitel 3300 IP Communications Platform (ICP)
•Mitel Teleworker Solution support
•Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
•UC Express and UC Advanced support
•Two-position, 35-degree tilting stand for better viewing angle
•Wall-mountable
•Multiple powering options (802.3af-compliant)
•Backwards compatible with previous system platform releases
•Designed for power conservation: reduces power consumption for overall energy savings
Mitel 5330 IP Phone

Mitel 5330 IP Phone
Part of the next generation desktop family, the Mitel 5330 IP Phone demonstrates Mitel’s commitment to ease of use and enhanced user value, while delivering innovative features and applications. A full-feature enterprise-class telephone, the 5330 IP Phone provides a large backlit graphics display with 24 programmable self-labeling keys, superior wideband audio, and a built-in HTML toolkit for desktop applications development. The 5330 IP Phone supports hot desking and clustered hot desking, as well as resiliency. It is ideal for enterprise executives, managers and employees and can be used as an ACD agent, as a supervisor phone, or as a teleworker phone.
Mitel 5330 IP Phone features:
- Large backlit graphics display (160 × 320) with auto dimming
- 24 Programmable, multi-function, self-labeling keys, provided in 3 pages of 8 keys each ((for speed dialing, line appearances, feature access)
- Wideband Audio Support – ships with a wideband handset (7kz) standard
- Peripherals and modules support: Line Interface Module, IP Conference Unit, Cordless (DECT) Accessories, Wireless LAN Stand, Gigabit Ethernet Stand
- 12 fixed function keys: Hold, Settings, Message, Speaker, Mute, Transfer / Conference, Redial, Cancel, Volume/Ringing/Contrast Up & Down, Previous Page, Next Page
- 3 context-sensitive softkeys for intuitive feature access
- HTML Desktop Toolkit included for Applications development
- Browser-based Desktop Tool for easy user programming and key labeling
- Supports 5300 Integrated Office Companion and 5300 Intelligent Directory Applications
- Dual mode phone: support for SIP and MiNET protocols
- Handsfree speakerphone operation (full duplex)
- Dual port IP phone (10/100 Mb integrated Ethernet switch)
- Language Support: English, French, German, Italian, Portuguese, Spanish, Dutch
- 802.3af power compliant (IEEE Standard)
- Supports IEEE 802.1p/q for Voice Quality of Service
- Designed for power conservation: reduces power consumption for overall energy savings
Mitel 5340 IP Phone

Mitel 5340 IP Phone
Demonstrating Mitel’s continued focus on the user, the Mitel 5340 IP Phone delivers easy- to-use, one-touch access to many phone features and applications in an exciting next generation desktop device. A full-feature enterprise-class telephone, the 5340 IP Phone provides a large backlit graphics display with 48 programmable self-labeling keys, six intuitive call state sensitive softkeys, superior sound quality with wideband audio, and a built-in HTML toolkit for desktop applications development. The 5340 IP Phone is ideal for any enterprise executive or manager, Hot Desk users, Teleworkers, and Contact Center agents and supervisors.
Mitel 5340 IP Phone features:
- Large backlit graphics display (160 × 320) with auto dimming
- 48 Programmable, multi-function, self-labeling keys, provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features)
- Wideband Audio Support – ships with a wideband handset (7kz) standard
- Peripherals and modules support: Line Interface Module, IP Conference Unit, Cordless (DECT) Accessories, Wireless LAN Stand, Gigabit Ethernet Stand
- 13 fixed function keys: Hold, Settings, Message, Speaker, Mute, Transfer / Conference, Redial, Cancel, Volume/Ringing/Contrast Up & Down, Home Page, Previous Page, Next Page
- Six context-sensitive softkeys for intuitive feature access
- HTML Desktop Toolkit included for Applications development
- Browser-based Desktop Tool for easy user programming and key labeling
- Supports 5300 Integrated Office Companion and 5300 Intelligent Director Applications
- Dual mode phone: support for SIP and MiNET protocols
- Handsfree speakerphone operation (full duplex)
- Dual port IP phone (10/100 Mb integrated Ethernet switch)
- Language Support: English, French, German, Italian, Portuguese, Spanish, Dutch802.3af power compliant (IEEE Standard)
- Supports IEEE 802.1p/q for Voice Quality of Service
- Designed for power conservation: reduces power consumption for overall energy savings… plus many more features and capabilities
Mitel 5360 IP Phone

Mitel 5360 IP Phone
The Mitel 5360 IP Phone is an exciting, next-generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. Demonstrating Mitel’s continued focus on the user, the 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications. A full-feature enterprise-class telephone, the 5360 IP Phone provides a large, color, backlit graphics display with 48 programmable self-labeling keys, six intuitive call-state sensitive softkeys, superior sound quality, and a built-in HTML Toolkit for desktop applications development. Equipped with a Gadget Sidebar, the seven-inch display enables one-touch access to embedded or internet-based content and applications. Embedded Gigabit Ethernet enables the 5360 IP Phone to operate in a 10 / 100 / 1000 Mb Ethernet (GigE) LAN environment and allows unconstrained Gigabit Ethernet bandwidth from the network to desktops. The 5360 IP Phone is ideal for any enterprise executive or manager, teleworker, or contact center supervisor.
Mitel 5360 IP Phone features:
•Seven-inch, backlit, high-resolution (800 pixels × 480 pixels), color, touch-screen display with brightness controls
•Touch-screen access to features and applications
•Colorized display content and applications to improve visibility and usability
•Dual embedded Gigabit Ethernet ports (LAN and PC)
•48 programmable, multi-function, self-labeling keys, provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features, and applications)
•Six context-sensitive soft keys for intuitive access to features and functionality
•Gadget Sidebar provides one-touch access to embedded applications such as Call History, Visual Voice Mail, People, Call Forwarding, Conference application, Brightness options, HTML applications, and the main Phone application
•Wideband-audio ready – hardware ships with a wideband handset (7kz) standard
•Peripherals and modules support: Mitel Cordless Handset / Headset, Mitel Line Interface Module, Mitel 5310 IP Conference Unit, Mitel Wireless LAN Stand, Mitel 5610 IP DECT Handset and IP DECT Stand
•10 fixed function hard keys: hold, menu, message, speaker, mute, transfer / conference, redial, cancel, volume / ringing / contrast up and down
•HTML Desktop Toolkit support for applications development
•Multiple-languages support built-in (English, French, Spanish, German, Italian, Dutch, Portuguese, and simplified Chinese)
•Handsfree speakerphone operation (full duplex)
•Supports IEEE 802.1p/q for Voice Quality of Service
•Compression support: G.711, G.729a
•Intel® VxWorks operating system allowing a flexible development environment for future feature enhancements
•Multiple powering options: accepts standards-based (IEEE 802.3af power compliant) power over the LAN via spare pair to signal pair, or supports 48 VDC Ethernet / AC power wall adapter
•Designed for power conservation: reduces power consumption for overall energy savings
•Supported on the Mitel Communications Director (MCD) Release 4.0 SP1 or later and the Mitel 5000 Communications Platform (CP) Release 4.0 or later
•...plus many more features and capabilities

